Most Items will ship within 2 to 15 business days. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer.
If you would like expedited shipping, please contact us for a shipping quote.
Merchandise may be returned to the shipper within 10 days if in unused condition and the packaging is undamaged. Any later returns will be handled by the manufacturer according to their warranty policy.
Our purchasing department is second to none in the industry. Our systems control back orders and keep them to a minimum for your convenience. Customer satisfaction is our primary goal. If an item you purchased is backordered, we will contact you with further instructions.
Please contact the package carrier (UPS, FedEx, or USPS) and file a claim using the package tracking number. All claims must be filed with the carrier.